Verifying Your Account

CrownBet must verify your identity to ensure that the account holder is over eighteen years of age and is able to legally gamble, and to verify that you are the creator of the account. There are other checks that we process when verifying, one is that you have not previously self-excluded yourself from gambling.

CrownBet must verify your identity to ensure that the account holder is over eighteen years of age and is able to legally gamble, and to verify that you are the creator of the account.

While attempting to verify you may run into issues if you have misspelled your name, or the name entered does not exactly match your ID. For any small changes like the above, please contact our Customer Service Team via live chat or email to update these details for you. Make sure you have identification ready such as your driver’s licence, passport or Medicare card for our team to reference.

You will need to ensure that upon signing up your details match your valid ID. E.g., your account will not verify if you input Joe and your ID is Joseph. CrownBet requires all ID methods to be valid in order to verify, please find below a list of IDs accepted.