Deposit Limits & Break Options

Deposit limits allow you to limit the amount of money you can deposit into your account. CrownBet allows you to set daily, weekly, fortnightly or monthly deposit limits.

You can set a deposit limit within the registration form of a new account. If you already have an account, you can set or manage your deposit limits by logging into your CrownBet account and going into the ‘Account’ section. From here you can click on ‘Responsible Gambling’ then ‘Limits – View Deposit Limit’. Alternatively, you can contact our Customer Service Team via email at [email protected] and request that a deposit limit be put in place.

The amount of your deposit limit can be reduced at any time and the changes you make will be effective immediately. If you wish to remove or increase your deposit limit, the changes will come into effect 7 days
after the initial limit period.

Short and long breaks allow you to take a break from gambling.

A short break enables you to temporarily disable your account for a period of between 1 day and 6 weeks.

You can set a short break by logging into your CrownBet account and going into the ‘Account’ section. From here you can click on ‘Responsible Gambling’ then ‘Breaks - View Short Break’. Alternatively, you can contact our Customer Service Team via email at [email protected] and request a short break be put in place.

If you feel you are at risk of developing a gambling problem and need a lengthier break from gambling or you believe you currently have a gambling problem, CrownBet provides long breaks.

A long break enables you to temporarily disable your account for 6 months or 12 months.

You can set a long break by logging into your CrownBet account and going into the ‘Account’ section. From here you can click on ‘Responsible Gambling’ then ‘Breaks - View Long Break’. Alternatively, you can contact our Customer Service Team via email at [email protected] and request a long break be put in place.

Once you begin a short or long break, you will not be able to bet on any CrownBet products. All placed bets will stand. At the end of your selected break period your account will automatically be reopened (subject to CrownBet’s rights set out in the Terms and Conditions).

If you have tried temporary breaks but they are not working for you, permanent exclusion from CrownBet is available.

With permanent exclusion your CrownBet account will be permanently closed, and where we can identify them, any attempts to open new accounts will be blocked. This type of request can’t be reversed.

You can permanently exclude by logging into your CrownBet account and going into the ‘Account’ section. From here you can click on ‘Responsible Gambling’ then ‘Permanent Exclusion – View Permanent Exclusion’. Alternatively, you can contact our Customer Service Team via email at [email protected] and request to be permanently excluded.

If you opt for a self-exclusion with CrownBet we strongly encourage you to consider the following:

Exclude from all Northern Territory online gambling operators

Members that wish to exclude themselves from CrownBet are also encouraged to do so with all Northern Territory online gambling operators. Please visit the following website for more information:
​https://nt.gov.au/industry/gambling/self-exclusion-from-a-sports-bookmaker-or-betting-exchange-operator

Australian National Self-Exclusion Register (Betstop)

If you or someone you know wishes to self-exclude from all licensed wagering operators, for a period of 3 months and up to a lifetime, please see the Australian National Self-Exclusion Register, BetStop. Call 1800 238 786 or visit https://betstop.gov.au for more information.

Australian National 1800 Gambling Helpline

Call 1800 858 858. This is a hotline for those experiencing difficulties with their gambling, and their families, who will be able to speak directly with someone locally, irrespective of where they are calling from within Australia. There is also an online facility for help, the National Gambling Help website.

Contact Details:

Relationships Australia

Relationships Australia provides a range of support to problem gamblers and their families, it can be accessed at:

Gamblers Anonymous

Gamblers Anonymous is a fellowship of men and women who have joined together to do something about their own gambling problem and help other compulsive gamblers do the same. There are regional fellowships around the world.

The Gamblers Anonymous Australia website is:

Gambling Therapy

Gambling Therapy provides support and counselling for anyone adversely affected by gambling. Members of the Gambling Therapy Team operate from locations both within the UK and internationally. Its site can be accessed at: